Marketing for 2020 Annual Enrollment Period – Reminder

CB0011-19

July 22, 2019

The 2020 Annual Enrollment Period (AEP) is just a couple months away, starting on October 15th and ending on December 7th 2019. It is important to remember that The Centers for Medicare & Medicaid Services (CMS) do not allow any marketing for AEP to take place before October 1st. “Marketing” includes the following examples:

  • Contacting consumers to solicit an appointment.
  • Completing an enrollment app.
  • Hosting or advertising an event where 2020 plans will be discussed.
  • Talking about 2020 plan rates, options or benefits over the phone or during an appointment.
  • Obtaining a 2020 Scope of Appointment.
  • Sharing content regarding AEP on social media or via email.

Rule of thumb: If the purpose of the marketing activity is to eventually solicit an appointment for AEP, per CMS, it is NOT acceptable before October 1st 2019. If an agent is found to be marketing for AEP before October 1st, the agent could be penalized from the insurance carrier being marketed, or from CMS.

It is a good idea for agents to take this time before October 1st to work certifications and becoming Ready to Sell for the 2020 AEP season. Save all marketing efforts for after October 1st in order to compliantly benefit from the work put into the activity.

As always, we thank you for your support and cooperation. For questions or comments, please email us at Compliance@NSGACommunications.com or you may call the toll-free number listed below.

FOR AGENT USE ONLY. NOT FOR USE WITH CONSUMERS.

Compliance Updates | 2650 McCormick Drive | Clearwater, FL 33759 | 844.206.2927

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