Important Notice Regarding UnitedHealthcare Website Enrollments

April 14, 2016

You may assist consumers who would like to enroll themselves using a consumer website. However, you must never complete the website enrollment application for or on behalf of the consumer. When assisting a consumer complete an enrollment application on any consumer website:

• You must not be physically present with the consumer. If you are with the consumer, you must use LEAN, iEnroll or a paper enrollment application. The consumer website is not a compliant alternative for LEAN or iEnroll.
• You must not complete the enrollment application for or on behalf of the consumer. Only the consumer or his/her authorized legal representative (e.g., Power of Attorney) is permitted to complete the website enrollment application.

As always, we thank you for your support and cooperation. For questions or comments, please email us at Compliance@NSGACommunications.com or you may call the toll-free number listed below.

FOR AGENT USE ONLY. NOT FOR USE WITH CONSUMERS.

Compliance Updates | 2650 McCormick Drive | Clearwater, FL 33759 | 844.206.2927