|Post AEP Client Communication|
January 10, 2018
Have you contacted your clients that made plan changes during the Annual Election Period ("AEP")? Do you have your meeting notes for reference when you contact your client?
Medicare Advantage to Medicare Supplement
Medicare Supplement Insurance to Medicare Avantage Plan
New Medicare Advantage Plan (Part C) or new Prescription Drug Plan (Part D)
Client Communication is Key
The first three months can be a time of transition and confusion for your client. Stay in contact so there is no need for the beneficiary to file an allegation with Medicare or the carrier. Call them; respond to a client call within 24 hours.
As always, we thank you for your support and cooperation. For questions or comments, please email us at Compliance@NSGACommunications.com or you may call the toll-free number listed below.
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|Compliance Updates | 2650 McCormick Drive | Clearwater, FL 33759 | 844.206.2927|